Shipping policy

• Processing time: Orders are processed within 2–5 business days after payment is confirmed.

• Delivery:

  • USA: 5–10 business days.

  • International: 10–20 business days (subject to customs).

• Tracking: Customers receive tracking information by email once the order ships.

• Duties/taxes: For international orders, all duties and taxes are the responsibility of the customer.

• Lost or damaged packages: FIRE DISCOUNT is not responsible for packages lost after delivery is confirmed. Damaged items must be reported immediately with photos.

• Incorrect address: Customers must provide accurate shipping details. We are not liable for delays or losses caused by incorrect information.

📧 support@firediscount.com | 📞 +1 (702) 555-0132